Our goal at Top Glides is to provide you with the fastest fulfillment and best shipping options possible so you have a great shopping experience.
- Order Fulfillment: Most Top Glides in-stock orders ship within 24 hours Mon-Fri and those received before 2 PM Eastern Time typically ship same-day. Backordered items ship on the first business day after new stock becomes available.
- Order Tracking: Tracking numbers are provided for all Top Glides orders so you can check the progress of your shipment.
- Free Shipping: Any Top Glides free shipping offer is only for customers within the United States and shipment is typically US Postal Service First Class Mail or UPS Ground. The states of Alaska and Hawaii as well as APO/FPO boxes are excluded from any shipments requiring UPS Ground service. Delivery time is usually within 4 business days from our warehouse in New Hampshire.
- PO Boxes: Shipping to US PO boxes is no problem for customers who choose products that we ship via the US Postal Service. Unfortunately, products that require UPS shipment cannot be sent to PO boxes due to UPS restrictions.
- International: We offer several shipping alternatives for our valued international customers. Please contact us for details.
- Expedited Service: Fast shipping via USPS or UPS is always an option you can choose during the shopping cart checkout process. All in-stock expedited orders ship same-day Monday to Friday.
- Weekend/Holiday Delivery: Expedited orders shipped via Next-Day or 2nd-Day Air are delivered Monday - Friday only. Guaranteed delivery is not available on weekends or Federal Holidays. Check with your chosen carrier for other restrictions.
- Shipping Risk: Our lawyer tells us to remind you that all items purchased from Top Glides are made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.
- Special Situations: Need assistance arranging a bulk order shipment or another special shipping situation? No problem! Just contact us and we'll be happy to help.